Villa 8 | Living area | 40-inch Smart TV with satellite channels, TV
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Reviews of Villas Pura Chacala

2.5 out of 5
Villas Pura Chacala
7 Golfo de Mexico, Chacala, Nay.

Reviews

9.6

Exceptional

Rating 10 - Excellent. 14 out of 15 reviews" "
Rating 8 - Good. 0 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

10/10

Cleanliness

9.2/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Karen, Garberville

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying at Pura Chacala. The owner and property managers are very friendly and made our stay very easy and enjoyable. Would recommend this place and can’t wait to return.
Stayed 6 nights in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, room comfort
This is a great spot to stay. The room was very comfortable with a good cross breeze and wonderful view. The rooftop patio is spacious and well planned. The walk to town and the beach was easy.
Stayed 3 nights in Feb 2024

2/10 Terrible

Rocio

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Dec 2023
Response from ED on Dec 27, 2023
Hola Rocío! Lamentamos mucho que su estancia no haya sido como esperaba. Le pregunté a todo mi personal y no nos plantearon ninguna inquietud durante su estadía; de hecho, parecía muy contento con todo durante su visita de 2 noches a Chacala. Las revisiones que no incluyen una descripción de los problemas que experimentó son difíciles porque no podemos aprender de los errores ni resolver problemas de los que no somos conscientes. Si lo desea, envíenos un correo electrónico para que podamos comprender qué debemos hacer mejor la próxima vez. ¡Gracias!Hi Rocio! We are so sorry your stay was not as you expected. I've asked all of my staff, and no concerns were brought to our attention during your stay, in fact you seemed very content with everything for your 2 night visit in Chacala. Reviews that don't include a description of the problems that you experienced are difficult, because we can't learn from mistakes, or resolve issues we aren't aware of. If you are inclined, please send us an email so we can understand what we need to do better next time! Thank you!

10/10 Excellent

Karen, Whittier

Liked: Cleanliness, amenities, property conditions & facilities
Very good enjoyed the pool in our short stay :)
Stayed 1 night in Jun 2023
Response from ED on Oct 19, 2023
Thanks for visiting Chacala! We are glad we were able to help you enjoy your stay!

10/10 Excellent

Julia

Liked: Cleanliness, room comfort
Very helpful host!
Our host was really friendly and helpful! He kindly picked us up with our bags and dropped us off at the bus when we left. The apartments are a great deal, basic but cute and comfortable. The hotel is small and has a nice intimate atmosphere. We didn’t have time to go up to the rooftop veranda but there is one and I bet it has a great view.
Stayed 1 night in Mar 2023
Response from ED on Oct 19, 2023
We are so glad you enjoyed staying with us! Jerry and Cris are our onsite managers, and they are indeed very helpful! You'll definitely want to vist the roof terrace the next time, we've got a lovely ocean view and loads of space for you to relax!

10/10 Excellent

Salvador

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo bien !!!!!
Stayed 1 night in May 2024

10/10 Excellent

Mauricio

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Recomendable. Habitaciones grandes, con cocina y sala.
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness
Bien servicio y limpieza
Stayed 1 night in Apr 2024

10/10 Excellent

Irving

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy a gusto, volvería a pagar por estar ahí.
Stayed 1 night in Apr 2024

10/10 Excellent

elvira

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy agradable la estáncia en perfectas condiciones todo a pie sin necesidad de usar el automóvil el.encargado muy buena comunicación la habitación perfecta

10/10 Excellent

Lidia

Liked: Cleanliness, property conditions & facilities
Nuestra estancia fue muy cómoda , todo limpio y muy amables
Stayed 2 nights in Feb 2024

10/10 Excellent

Annete

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me encanto esta propiedad, a diferencia de otros hoteles, este te brinda mucha seguridad y tranquilidad, hace que la experiencia en Chacala se eleve aún más.
Stayed 3 nights in Nov 2023
Response from ED on Dec 1, 2023
Estamos emocionados de que haya disfrutado de su estadía en Villas Pura Chacala. Esperamos poder servirle nuevamente en sus próximas vacaciones en Chacala.

10/10 Excellent

gabriel, Tonala

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Un lugar bastante agradable tranquilo ideal para descansar bonito limpio muy cerca de la playa lo único malo es no haber tenido mas tiempo para quedarse
Stayed 2 nights in Sep 2023
Response from ED on Oct 19, 2023
¡Gracias! ¡Estamos muy agradecidos de que haya disfrutado su estadía con nosotros! ¡Regresa a Villas Pura Chacala la próxima vez!