뉴저지의 럭셔리 호텔

“The tub was running, not dripping, water. I reported it on check in. The following day, after 6 PM and 3 calls to the front desk a maintenance man came for about a 2 hour repair. If I had not in the room when he came, I would have had to call again as he told me the tub was not clogged and was going to leave. I had clearly told the desk that the problem was running water, not a clogged drain. Initially, my phone had no dial tone, so I had to go down to the front desk twice to report my...

“I ended up getting sick during my stay. I was fine when I arrived The wifi was awful and they kept making excuses that it was my computer. So, I went all the way to pick up my other computer and that one didn't work. The front desk during my stay were like zombies. I have stayed at this hotel many times and over the last few years that I stayed, I have been very disappointed. The Wilshire Grand has seen it's better days unfortunately.”

“Check in was to be at 4 pm. Our room wasn't ready until 630 pm. The front desk said they would call. They didnt , we went shopping at the l9t stores. It was 101 degrees. 2.5 hours last what seemed a whole afternoon. I finally called the hotel number at 630 , and was met with indignance I told them my name and explained I had a reservation and my room was not ready, the security guarde was great with help. The following morning there was dog manure, a big pile from a large dog. This was at...