Search Hotels in Staffordshire Moorlands District

"Everything was excellent I would not hesitate to stay there again."

"Staff very friendly, room comfortable. Pity it wasn’t made clear during booking that all the spa facilities are extra on arrival. £40 for three hours ..bit of a con"

"Room cold but warmed up later after our night out room nice bit too cold heating took a while to heat up "

"Excellent location and value for money. Really pleasant reception/staff in general. Great for kids "

"The room was great. We stayed in 1A. Clean and spacious. Just needs a mirror in the room so you dont have to stand with bathroom door open when drying hair. Breakfast was yummy. Plenty of continental to choose from. Staff very courteous and professional. "

"Room was immaculate and cozy. Breakfast was lovely and very accommodating for special dietary requirements. Owner was brilliant and very knowledgeable of local area and excellent recommendations. Great location for Alton Towers. Will definitely stay here again. "

"Worked brilliantly for a family celebration base! Lots of social space for games etc."

"The staff and the breakfast were amazing however the rooms have no shampoo (body wash is not going to do it for me), no lotion, no tissues and no phone. No phone makes it extremely difficult for overseas visitors to contact reception. Even the charming lady on reception who confirmed that these amenities were not offered in the hotel states that they were a budget hotel ‘but maybe not - we are quite expensive’. "

" Got to the hotel and the grounds were strewn with rubbish. We couldn't access the hotel and could not find any staff. All the lights were off and all the doors were locked and it looked abandoned. We tried for half an hour to gain access and kept ringing the provided phone number but no one answered. Another two guests were in the same situation and eventually we all had to leave and find alternative accommodation! Now Im being told that the manager wont provide authorisation for a refund! Total SCAM! Will be giving Hotels.com 14 days to sort this out, as per the rules of my bank RBS, and then it will be reported as fraud "