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“Overall, we had a good experience at the Magdalena Grand. The hotel was clean, comfortable, and the staff were friendly and helpful throughout our stay. The service we received from the team was appreciated, especially when dealing with an unexpected issue. On our first night, there was a plumbing problem and we were unable to use the water for showering. The issue was resolved later that night, and the staff made an effort to provide alternative arrangements so we could manage while it was...

“The resort is outdated and in need for major upgrades and maintenance. The walkways to the rooms were poorly lit with portions being without lights and many parts were flooded due to leaks in the roof leading the tiles to be extremely slippery and hazardous. The room was outdated and not cleaned properly as the sheets and towels had hair on them. When the room was cleaned on the first night it appears that the housekeeper left the door open leading to many rain flies being dead on the bed and...

“The room was nice and clean. Walls are paper thin so we heard everything from the group next door.”

“Great experience. I will definitely choose this hotel again”

“It was very scenic”