이스트 오브 더 스트립 아파트식 호텔

“Hello, I wanted to share some concerns about my recent stay and request your help in reviewing whether a partial refund might be appropriate. When I checked in, I asked if it would be possible to place my room on the same floor as another family member staying at the hotel. I was told that because my reservation was booked through Expedia and listed as a private room, the hotel was unable to make any adjustments and that I would need to contact the host through the booking platform if I needed...

“I felt like the walk from the front entrance was quite the distance and you could only catch ride shares from the front entrance. Discovered this the hard way. This particular room had to be close to the pool and club area as you could hear the music late at night.”

“Large rooms”

“So clean and had everything we needed. Very comfortable. Two bathrooms, nice balcony, coffee. Absolutely loved our stay. ”

“The hotel was amazing, very well liked by all. The only thing I will complain about is that the main reason I picked this hotel was that the description said that there was airport shuttle service available and that wasn't true. When I tried to call the phone number for the hotel that was given by Expedia, it was a wrong number and that was very frustrating. The experience after that was wonderful and memorable.”

“You may want to buy toilet paper. 2.5 rolls for 1 week for 4 people? Not good. The hide-a-bed mattress was horrible, so I bought an air mattress. Not enough extra blankets for the hide-a-bed. The master bed was definitely firm. The rest was good. Very quiet and the blackout curtains were great. Big kitchen, a keurig and a coffee maker. ”