하쿠산 신사 도리이

Staff were awesome. Very very helpful.

Very helpful and friendly staff, i did get a bit confused with the key card booklet telling me to give in the key card when I leave the hotel, which turns out, is actually not necessary. Also a good selection of restaurants both in and around the hotel, very good for foodies wanting somewhere central in Niigata that's not too far from the station. (Maps says 20 min walk, I did it in about 12)

The front desk staff’s hospitality was memorable, but unlike other hot spring hotels, you can’t use a different bath the next day, and the restaurant staff also seemed bothered, so it wasn’t very good. However, I have no idea whether it is really worth using at that price. It was nice that I had enough room to use the hot spring by myself.