โWe came here for a night for our 25th wedding anniversary as this is where we spent our wedding night. Has changed a lot obviously and looks like thereโs some renovations being made, but we stayed in the main hotel. The room was really nice and clean, food was amazing, we had evening meal and breakfast. All the staff very nice and friendly and the lovely lady on reception gave us complimentary access to the spa for our anniversary but unfortunately we didnโt have time to make use of it, but a...
โWonderful modern hotel in the heart of Liverpool. Awesome staff, big room with nice design. I lived my stay there and would return anytime. Anyway two topics for improvement: The mirror in the bathroom needs a light, I could not shave myself properly and the desk needs a lamp as well. I was unhappy that the window could not be fully opened due safety regulations. As the week was very hot outside the room could not be vented with fresh air. But the hotel provided an electric vent. Thank you for...
โ The staff were marvellous they got the luggage from the car and helped us to the room. They couldnโt have been more helpful during our 5 days.
Paul McGregor โ
โWe chose this hotel for our 29th wedding anniversary, it didnโt disappoint. Staff were great, room was lovely, food was great. Hope to go back soon.
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โTravelling from York, so was a stop over before hitting Wales. Hey, it was a nice place to stay. The room was incredible (although for me, I'd change the carpet on the staircase to room 9. Visually, very tricky!!) Check in was quick and easy. The only thing I'd point out, and it is nit picking, I think the staff need to be more 'that's no problem, we'll sort that out' as opposed to 'we'll see what we can do,' ... Yeah, I've worked in customer service for 40 + years blah blah... and we all...
