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"The room is excellence. The food in the neighborhood is great! The room is facing a mountain and lake view. But the air conditioning doesn’t work, my wife couldn’t sleep in the first night."

"Room was little outdated but was upgraded for free being Expedia member, location was great for our concert"

"Fabulous room, but we had to wait past check in time to get in, when we were paying thousands of dollars for 2 day stay. The man who checked us in offered, and we accepted, 2 complementary drinks each at the bar while we were waiting, but we could not used them because the first thing I wanted to use after we checked in, was the gym. We said we would wait close to the desk within eyesight and asked him to call us when, the room was ready, and he agreed. We waited and waited and I watched him. Finally, I got up and went to the desk to ask if the room was ready and they said they had texted us that it was ready. DOES NO ONE TALK TO ANYONE ANYMORE? They had not said they would text us. They had said, and confirmed, that they would call us. We were right there."

"Parking is expensive, if you drive into Vancouver look for a hotel with free parking, otherwise this hotel is in calm nice area with scenic river views"

"Parking lot needs a pressure washer"

"Our charging ports in our room didnt work. For 500$ thats ridiculous. "

"We only stayed for a few hrs as we were leaving on a very early flight! All in all excellent place to stay!"

"There is a beautiful park close by to walk around. A pond, bridges, lounge chairs. It's a lovely setting in the middle of the city."

"Such a nice place to stay the staff are wonderful and so helpful. The area was perfect for getting on the ship to Alaska the next morning!"