“We booked and the outdoor pool was closed. No mention of any recompense at all. Extremely disappointed and had to pay to get a day pass to another hotel due to the fact it was 42 degrees. The hotel is absolutely stunning but not worth 500 pound with no pool.”
“Le personnel est très agréable, serviable et nous a donné de bons conseils pour nos visites. Le petit déjeuner est très copieux, correct et servi avec beaucoup de soins. La piscine est très agréable pour se rafraîchir avec un bon thé à la menthe et des patisserie locales. Le seul bémol est dans la chambre que nous avons occupé. La climatisation était trop faible par rapport au volume de la chambre. Aussi quelques détails de finition à améliorer comme les fermetures des placard défaillantes ou le...
“Il est rare de rencontrer des personnes qui changent un voyage. Naima fait partie de ces personnes exceptionnelles.
Dès notre arrivée, elle nous a accueillis avec une chaleur, une sincérité et une bienveillance que nous n’oublierons jamais. Plus qu’une hôte, elle est devenue le cœur de notre séjour. Grâce à elle, nous n’avons pas seulement découvert Marrakech, nous avons découvert le véritable Maroc, celui du partage, de la générosité et de l’authenticité.
Chaque conseil, chaque attention,...
“We loved staying here, the team were always wanting to help and upgraded us to a larger room which was awesome. We found it hard getting to the Riad for the first time with our bags as people tried to harass us and ask for money which is typical for Marrakesh, we wished we had asked the team to help us as they did when they left as this made it much easier.”
“Staff especially Hassan were very friendly and helpful. The room was large, clean and beautifully decorated. The pool is not a swimming pool but you can have a nice dip when it gets hot. Would definitely return.”
“Chambre agréable et propre. Très bon accueil du personnel. Ils ont tous été à l’écoute et présents pour toutes nos demandes. Nous avons passé un très bon séjour !”
“Super clean room and enjoyable stay :) peaceful oasis within the medina. Pool was ok (could probably be a bit better maintained as there were bugs in the water) but really enjoyed the outdoor shower next to it. Staff was really nice too!!”
“Room was clean, terrace was clean and well maintained with plant life and general decor. The staff were polite however was offered an earlier breakfast then when I got up there was no breakfast at that time, also the tax price I agreed when booking and the tax price on arrival were different prices. Not the most convenient of locations but not a far walk from amenities. The pool was a pleasant feature.”
“L'emplacement est top, à proximité de tout, le Riad est très propre, rien à dire dommage que nous n'avons pas pu profiter du jaccuzi car beaucoup de pluie, et le personnel est tellement gentil, adorable, je recommande ”
“Riad Idra was the best hotel ( riad ) that I’ve ever visited !
Located in the heart of city center, everything was so close ( within 10 minutes ). We felt safe as there were polices by the main road and the street itself was occupied by art galleries and boutiques.
Manager Karine was super kind and professional ( Merci Karine!). She even fixed broken bathtub in a half day.
Gratefully we got upgraded room, so we had chance to stay at the most beautiful room in Riad. Riad itself was authentic...