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“This property is in the heart of downtown Grand Rapids, surrounded by amazing restaurants and unique shops. The staff is extremely polite and helpful. The rooms are quiet; I would have not known that anyone one else was in the hotel had I not seen them in the lobby or on the elevator. They make the best scrambled eggs I've ever had at a RI! I highly recommend this hotel. I will certainly stay there again the next time I return to GR to visit family.”

“Beauitful luxury hotel ”

“A nice little quiet hotel. If i were out in the area i would stay here again.”

“Room was clean and the city view was fantastic! Close to restaurants and perfect for anyone going to an Event at VanAndel Arena. Staff was friendly and breakfast was good! ”

“We love staying here. With the exception of the bedroom rug having a big hump in it....the rooms are nice. Beds are comfortable.”

“The staff were very accommodating and polite, and the place had just what we needed for an easy stay.”

“Super convenient location!”

“Very good”

“I only stayed one night, but everything I needed was at my fingertips. The room was clean and lovely. The bathroom was up to date, clean, and well supplied. The staff was friendly and helpful. I have no complaints and would definitely stay here again.”

“Great ambiance and excellent service. Perfect proximity and access to restaurants and entertainment venues.”

“I was in there for 7 nights and the hotel is great! just one thing except that the room doesn't have minibar ; It makes me uncomfortable, but except that, everything is ok :)”

“Staff was great. Great location. Seemed a little silly we couldn't order a beer with lunch because there was only waitresses and no bartender.”

“I enjoyed the look of the room (exposed brick was quaint). The bed was a little soft for my liking. Only had a nightstand on one side of the bed and we weren’t able to find anyone at the front desk when we checked out (this was undoubtedly due to the fact that there was a power outage, so it did not upset me). I would stay there again. ”

“Excellent place to stay and the restaurant inside the hotel the food was excellent. Love how everything was walking distance and how it connect to van andel arena. ”

“Everyone enjoyed stay.”

“Another 5 star stay. The staff are A plus. Always professional and there for your needs. Very clean and beautiful property. The only thing I can complain about, is that there needs to be a sign showing turn to property. ”

“The hotel is very nice and affordable.”

“Waited in Line for a hour, just to be told my room was already taken. They overbooked and everyone was coming back complaining about how nasty their rooms were when they checked them. Would not recommend. ”

“Don’t really understand why a fully handicap accessible room is on the 3rd floor, I cringe if I need to use the stairs as I am currently in a wheelchair. But other than that, very good overall ”

“The staff was great and very helpful. Good lacation as well.”