Hotel Rolovi Cancun

Property class: 2

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
Close to Cancun Mall, Hotel Rolovi Cancun has plenty to offer. Guests can connect to free in-room WiFi.

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Two Beds

A hotel room with two beds, a large mirror, a television, and a window.

Standard Two Beds

  • Sleeps 4
  • 2 Double Beds

DOUBLE SUPERIOR KING BED

  • Sleeps 4

View all photos for Standard

A hotel room with a bed, a television mounted on the wall, a small table, and a door.

Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior

A bedroom with a bed, a window with a view, an air conditioner, and a flat-screen TV mounted on the wall.

Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Three beds

A room with two beds, a television mounted on the wall, and a window with a view of the outside.

Standard Three beds

  • 30 sq m
  • Sleeps 6
  • 3 Double Beds

QUADRUPLE STANDARD

  • Sleeps 6

View all photos for Deluxe Suite room

A bedroom with a bed, two bedside tables, a window, and an air conditioning unit.

Deluxe Suite room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located near the beach, Hotel Rolovi Cancun is in Downtown Cancun neighborhood and is connected to a rail/subway station. The area's natural beauty can be seen at Playa Tortugas and Langosta Beach, while West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Looking to get your feet wet? Scuba diving, snorkeling and sailing adventures can be found near the property. Visit our Cancun travel guide
Map
Av. Chichen Itza, Sm63 Mz29 Lote14-01 Calle 2, 3, Cancun, ROO, 77513

What's nearby

  • A building with a large sign reading "Cancun" and a flagpole in front.
    Benito Juarez Municipal Building
    16 min walk - 1.4 km
  • Mercado 23
    8 min walk - 0.7 km
  • Mercado 28
    11 min walk - 1.0 km
  • Las Palapas Park
    13 min walk - 1.1 km
  • Plaza 28
    18 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN)
    29 min drive

Restaurants

  • El Paisano Del 23
    7 min walk
  • La Suegra
    7 min walk
  • KFC
    8 min walk
  • Church's Chicken
    10 min walk
  • Cremeria Ysalchichoneria 4 Hermanos
    8 min walk

About this property

Hotel Rolovi Cancun

  • Hotel near Cancun Mall
  • Close to Plaza Las Americas, Hotel Rolovi Cancun has plenty to offer. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Luggage storage, tour/ticket assistance, and smoke-free premises
    • A 24-hour front desk
  • Room features
  • All guestrooms at Hotel Rolovi Cancun have perks such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property offers 15 parking spaces in the onsite parking lot; maximum entrance height is 8 feet, 8 inches (2.7 meters). Parking for trucks is not available.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is Hotel Rolovi Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Rolovi Cancun?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Rolovi Cancun?

Check-out is at noon.

Where is Hotel Rolovi Cancun located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Las Palapas Park and Plaza 28. Puerto Cancun Marina Town Center and Cancun Mall are also within 3 mi (5 km).

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Reviews

Hotel Rolovi Cancun Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Amenities

9.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 51 out of 81 reviews
Rating 8 - Good. 19 out of 81 reviews
Rating 6 - Okay. 5 out of 81 reviews
Rating 4 - Poor. 2 out of 81 reviews
Rating 2 - Terrible. 4 out of 81 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, front desk staff was exceptional (Adriana and Teresa).
Stayed 14 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
off street parking available, AC and WiFi worked well. Staff was wonderful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean and the staff is very friendly it is a good place to stay
Stayed 9 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very helpful staff. Love the little tropical feeling to it.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spacious rooms and very clean. The front desk staff was very nice and helpful with any questions that we had.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Helpful staffs, Good Wifi and AC
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very spacious room. It is also very clean! The front desk staff was very kind and helpful with any questions that we had.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very courteous staff at both check in and check out. Room was clean and a/c was cool. Will return in my way back out of country...
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a cute space, I like that there were streaming services available like Netflix, Disney+, on the TV versus just the regular local Spanish channels, where foreigners like me can enjoy a nice program in my language if I’m just relaxing in the room. The service staff were very friendly and helpful, very professional. Thank you for a great stay.
Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Quite frank, the hotel is very basic, poor water pressure, bad internet connection, no hangers, no side table to put the luggage and over all a 2.5 star hotel. On the plus staff were extremely friendly, polite and willing to help. Not many people seem to know where this hotel is situated at when prompted for directions. Over all a decent hotel but not for a long stay in my view.
Stayed 14 nights in Jan 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was clean. Staff was great. Room was more like a cabin than An actual room. Window pane was broken, the door is like a piece of plywood. Not up to western standards but it’s fine for a night. I really don’t understand the 9+ score though I don’t see it for what youre getting.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff consistently demonstrates courtesy, kindness, helpfulness, and professionalism, always offering a smile and greeting upon every encounter. They made me feel like we're friends. I'm really grateful for how they treated me. ❤️❤️❤️ The hotel's accommodations are clean. It is situated in a tranquil and perfectly located neighborhood, offering excellent walkability. I appreciate the upstairs accommodations, which include a balcony, a table, and a chair. My room is cleaned daily. The hotel provides both shampoo and body wash. I HIGHLY recommend Rolovi Hotel, particularly for solo travelers. I felt safe throughout my entire stay.
Stairway to the first floor.
Rooms with two beds
View from the balcony
Sink
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bed was a stone slab with a mattress on top, extremely uncomfortable, the shower didnt have hot water, the staff was nice I liked that part the entire area around the hotel were abysmal. Someone tried to break into my room while I was there... I left early and didnt look back. I had to book another hotel for fear of my safety.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful especially Therisa at the front desk, helped with directions, finds good restaurants ect.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was warm and friendly. The room was clean. The price of the room was attractive as I was going in Cancun for dental work and booked within 2 days prior to my depatrure from Florida.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in the downtown area of Cancun
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Really clean easy safe parking lovely people. 🙏
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All staff was great! Teresa was fabulous
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very nice staff
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
No drinking water in our room. Big deal for us. No chair to sit in.. only bed. Otherwise ok stay. No coffee or coffee pot either. Tv with Netflix if you have an account.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
They charged my luggage twice 😩
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked this place. I stayed there for 4 nights; I was in Cancun to see my dentist. The place is kind of old, but they have put a lot of work into fixing it up. The reception area/building has (it appears) recently been re-stuccoed. It looks very clean, nice and classy. The women at reception were extremely nice. Teresa even helped save me when I went out for a walk and got lost. My room was freshly painted or re-stuccoed. It looked very nice and was spotlessly clean. A bug or two snuck in thru the small gaps around the door, however. But living in Florida, I get the same thing from time to time. I think the bugs were trying to enjoy the air conditioning of the room, and not about uncleanliness, as the room was spotless. Shower was older looking, but the water gushed out strong and it was hot. Never cooled off on me, which has happened to me at larger more expensive places in Cancun. Bed was huge and extremely comfortable. I will definitely visit again. It's well worth the cost; especially since it was very inexpensive. The bad thing: The name was changed, and now even on this site, it has Hotel O Rolovi Cancun. The O is not even used at the hotel that I can see. This made the place a nightmare to find. Siri never could do it, and my taxi drivers had a very hard time. It makes a difference if you are like me, and go off and get lost. Otherwise, the place is super.
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Las almohadas demasiado duras y altas y al colchón se le salían los resortes
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy adecuado si lo que buscas es solo dormir y tener un espacio comodo, la verdad muy atentos y agradables
Stayed 6 nights in Jul 2026