“Efficient location, good food, kind staffs.
There are four elevators that are inefficiently managed. It takes a while to get to the lobby or gym etc. Sometimes towels are missing after cleaning a room.
No hot water at 3AM
If took me 30 minutes to check-in because a incompetent lobby staff didn’t know how to check-in one person booking for two rooms.”
“There are no English-speaking staff at the front desk. The most horrifying experience was that after four or five minutes of showering, the hot water would run out, leaving only cold water. The hotel staff responded that the water would heat up and come out again after ten minutes. This phenomenon repeated itself throughout the night and morning. I had to wash my hair for four minutes, rest for ten, and then shower again within five minutes. There was no air conditioning in the room to heat the...
“The room was clean, big and modern. There is a nice common area near the lobby. There really is no TV unless you use your own streaming services. My main issue is they need a blackout curtain facing the hallway as people can see in. The location was excellent very close to the metro and bus. The staff was helpful and friendly and the kitchen had all we needed. The only other issue was they don't provide any bottled water. We will return.”