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Top Nantucket Island Hotel Reviews
Jared Coffin House
2/10 Terrible
"I do not recommend this place we arrived and they said that the breakfast did not start till June 15 so it was just a continental breakfast. Our room was dirty bugs in the bathroom got woken up on our last day when they said we could check out at 12 housekeeping banging on the door would not stay here again do not recommend overpriced for what you get."
The Beachside
6/10 Okay
"We enjoyed our stay very much! The only complaint we have is that the housekeeping procedures were not made clear to us. When we checked in they didn’t really walk us through how that part of the stay worked. Mind you - we were here for a week. So we anticipated someone at least coming in to take our trash and replenish supplies. After three days of no housekeeping service - the housekeeping people came by our room when we were in it. So I stepped out and asked them if they did turndown service to which one of the women laughed at me and scoffed and said no and moved on to the next room. One of the ladies said “no we don’t but if you need anything please let us know and we’d be happy to help” this all left a bad taste in my mouth but we accepted it. Then a few days later day 5, a different group of housekeepers came by and knocked and asked if we needed any housekeeping - which we thought was strange because the other group told us they didn’t do that? On day 6 when we came back we realized they came into our room and replenished the supplies. But left a note saying they weren’t sure if we wanted the bed made???? The whole thing was so bizarre and a disappointment considering we loved everything else about our stay. They should be more clear about the housekeeping. A big part of selecting a hotel over an Airbnb for me is housekeeping and it was a bummer to really not get any at our time here."
White Elephant Hotel
10/10 Excellent
"We had a wonderful stay at the White Elephant. The staff was warm and welcoming, and the complimentary rides made everything so convenient. Loved the nightly turndown with chocolates and water—such a nice touch. A perfect choice for us!"
Nantucket Inn
6/10 Okay
"This was my first trip to Nantucket and probably my last. I found the hotel to be nothing special. The garden grounds were not neat and were filled with leaves. No one came to clean the room on our first day there, even though the cleaning staff was in the next room when we left for the day. I finally had to text them late in the afternoon to have someone clean the room. We couldn't find the hotel shuttle when we came in on the ferry, as they assured me they would be a van waiting. The bar closes at 10 p.m. and the only place to eat at the hotel closes at 3 p.m."
Nantucket Resort Collection
6/10 Okay
"We were booked in a queen suite in the Chapman House on the 3rd floor. Room was over $500 a night and the room was probably no larger than 8x10 sq ft but the bathroom was larger and was OK. From the green floor there are 2 flights of stairs to the 3rd floor for a total of 27 steps. If you’re not in good shape, forget it. Breakfast in the morning was great with a wonderful selection of food. Breakfast is served next door at the Verander. So it’s up and down the stairs for breakfast. No elevators at the Chapman. Overall a nice property with excellent staff. Overpriced?? Definitely."
The Wauwinet
10/10 Excellent
"What an amazing experience from beginning to end. This resort is definitely worth the money. Amazing views. Awesome access to a bay on one side and the ocean on the other. We practically had the beaches to ourselves. And the afternoon port wine and cheese is relaxing and a great social hour to learn more about others and all that the island has to offer. And the resort staff are all awesome. They are not only knowledgeable, but caring. They literally go out of their way to help you, regardless if they are currently busy. I hope the owners (Karps) read this review and are aware that you can have a great set of programs like they currently do, but it is their current staff and management that takes their resort "over the top." Captain Rob, the tour guide is a historian and navigator of the island. And Sean Burpee, their manager of the Wauwinet, really works with you to get the type of experience(s) you want while you are at their resort. They are nothing short of outstanding and I hope that if they ever receive offers from other programs that the owners will match those offers and increase their salaries to keep these amazing people in place so that the program does not suffer. These people know exactly how to make you have the experience of a lifetime. This place and all the staff are easily an 11/10."