Houseboats in Portugal

"Faultless and breakfast was lovely"

"All persons we had contact were wonderful, helpful, and friendly. The hotel is very modern and well laid out. Breakfast was okay and a bit pricy. The hotel was situated in a great area in Porto with many sites within walking distance. The entrance to the metro is 25 meters from the door. Parking is an issue, though the hotel helped me secure a spot one day later. "

"Excellent all around. Recommend it "

"The dining room options were very good. Staff was very friendly. "

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"This has been the best experience ! I can’t thank enough the staff ! The breakfast was incredible ! Location close to it all !! We are coming back "

"The reception area was hard to find at first but the staff was amazing and helped us with all of our needs. The rooms are not huge but well appointed for our 3 night stay. The breakfast was good. We would stay here again."

"I truly don't understand why this hotel has a lot of good reviews. It is definitely overrated from my point of view. First of all, tray charge is €8.50 for room service no matter what you order. The room service guy we called didn't tell us about the tray charge and charged us directly when serving food. He also delivered to the wrong room and we ended up waiting 1 hour for a french fries! The tray charge isn't shown in the digital menu (from QR code) either until you go to the final page. I called the front desk and the lady promised a refund but they got communication issue and this whole refund thing was forgotten when checking out until I told them again... Also, you need to pay to access the swimming pool, €15 for 3 hrs or €20 for 2 days. Or if you are Hilton member, it is €10 for 3 hrs or €15 for 2 days. The fee is extremely non-transparent that it isn't displayed in any of the Expedia, hotel.com or agoda travel agency websites so I definitely didn't know I need to pay to go swimming in a five-star hotel when I book it! The fee table is also nowhere to be seen unless you email them directly to ask. The pool and sauna area are generally clean but the corridor is quite dark and one of the saunas is completely dark with no light at all, which is kinda weird."

"I had a wonderful stay at this hotel in Lisbon. The staff were incredibly helpful, friendly, and attentive. The location is perfect, close to everything, and the breakfast had a great variety and was delicious. The Elevador restaurant was also excellent, with great food and service. I loved my stay, have already recommended it, and will definitely be back. One of my best travel experiences."