Rush Street, Chicago hotel rooms at the Best Western

"Room dark. Check in & out staff not friendly . Food in restaurant too expensive "

"Internet was decent"

"The hotel was just ok. The location was the best part of the hotel. It was close to the navy pier and they was where we went. The shower water was cold and didn’t get hot. There was no bath gel in the container in the shower either. Valet parking is $86 but there is a garage 400 ft from the entrance that was $35 over night through spot hero if you don’t mind parking yourself. "

"No hot water in the room "

"The view from my 22nd floor room was great, the breakfast buffet was fantastic and the bed was comfortable. There is one thing that could be improved, however. When I got in I was desperate for a caffeine fix. I do not drink coffee, only tea. However, there was no tea bag with the coffee maker, only coffee. When I informed staff they said that I could get it at the bar. For $6.00. Normally I bring tea with me, had I done so this would not be an issue."

"Very nice and very clean."

"AMAZING I love the city and canal view. Shout out to the very nice Mexican man at the front door! He was very welcoming and kind "

"Perfect stay "

"This is the second time I’ve stayed at the Palmer and I’ve loved it both times. Everything about the Palmer is top notch "