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"The hotel staff was great and the su"

"Great location: close to Dongmun market, shopping, lots of places to eat, close to a common tour pickup location, beside Tapdong plaza which often has busking at night (can be loud doesn't go too late). Room was clean and had enough space. Service was excellent and staff was pleasant. Awesome experience!"

"아주 편안하고, 조식이 훌륭한 호텔임..제주도에 가면 꼭 가고싶은 호텔임"

"We were given advice to stay in Jeju-si which would allow us to day drip to various parts of the island. The Lotte Hotel was well placed in town and all staff from all areas of the hotel were welcoming and helpful. The hotel is close to the airport and the free shuttle service to the airport was helpful."

"Very friendly staff, they helped in arranging all transportation to move around in Seongsan. The hotel location is absolutely beautiful on the Seopjikoji peninsula, it has views comparable to all the best views of Seongsan Ilchulbong. Do not miss the hotel Korean restaurant."