โThis is an older hotel but itโs always clean. The staff is very friendly and helpful. This is a no frills hotel with great rates. We have stayed many times over the years.โ
โThere is no cleaning the room for everyday. I should get the towel from front desk and shower gel went out. Then I thought, why I should pay every cost for the hotel stay, because the hotel didn't provide full service. They are still living in cobid 19 world.โ
โI was very impressed with the updated room. The shower had excellent water pressure, and the bed was comfortable. Our room had a double layer balcony which was very nice. The hotel is directly on the main strip in Gatlinburg, so walking the area and parking at the hotel were big "pluses". The only "negative" thing I have to add is that although the Expedia website said they offered free breakfast, the hotel doesn't have breakfast. I would definitely go back! โ
โWe enjoyed our stay and it was kid friendly. Walkable to all the dining and shopping options close by. Kids enjoyed time at the pool after a long day of walking. Parking was a bit tight but we were able to get a parking spot every day. โ
โIt was a quiet place in a beautiful town. However, there was a strong unpleasant odor in the room, and the office lady the next morning was blunt and treated our family bluntly.โ
