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"The Row NYC is in a great location for Broadway shows & Times Square. The hotel staff was incredibly friendly and always willing to help. My room was clean & tidy. The room did not have a hairdryer & a personal safe (which surprised me but I should check the list of amenities). The bathtub/shower while clean enough could use a good bleach/scrubbing. The shower head could be replaced as it sprayed in all sorts of directions. I would stay here again."

"Rooms are very small and hot. Lobby was small and packed full of people at all times. Staff was friendly and helpful. "

"Nice"

"I absolutely love staying at the Grand Hyatt, super nice staff, great vibe and centrally located. It is my favorite!! ;)"

"The staff are very professional and the facility is very clean."

"Nice place to stay with helpful staff. Perfekt place to stay for a weekend."

"The hotel is in a great location for anyone who is wanting to hit the main attractions of New York. Brilliant for first timers as you can access most things by foot or get the subway which is also close. I can confirm that the street is very quite despite it being so close to times square. You take a turn, walk for abit and you enter a very quite street. I am a very noise sensitive sleeper and had no issues with outside noise. However, the walls in between the rooms are very thin and are mainly a problem if someone decides to have a late shower then it sounds like a water fountain next to your head. With that all being said, i'd recommend anyone to stay here if its there first time in New York as overall I can't complain."

"Clean rooms and great staff"

"Room shower was not a good design. Water poured out within 30 secs of turning the shower on. No lotion, slippers, or water available, had to call for slippers ( much needed since the floors had a lot of dust and turned the bottom of the slippers gray/ black in less than a few hours of wearing it). There were wet spots on the sheets that smelled very heavily of laundry detergent upon arrival. Rooftop and other lounges around the hotel were very nice."