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"We had a wonderful stay at this hotel! The family room we had was on the 4th with a lovely view of the pier. It was spacious and comfortable. We ate at the restaurant a few times too. It’s not cheap but the food is good and the staff were lovely. Not sure "

"Good clean room. Extremely helpful concierge. Have used previously as very convenient for cruise port."

"Good hotel with everything we needed for a one night stay. Friendly and helpful staff, too."

"Well kept "

"Very central in middle of roundabout but easy accessible to parks and car parks "

"Room was decent, they had built a different type of shower to the ones in sutton ibis hotel lower quality in my opinion but worked fine. One bedside lamp was broken and they tried to fine me for it but was broken before we arrived so be sure to report any faults while you are there. Staff were polite and breakfast was standard, enjoyed it but could have nicer sausages. Would stay again "

"Room was clean spacious, I can’t fault it. Beds very comfortable. At check in a gorgeous black man called, Henrich I think that’s his name,very welcoming very friendly, engaging, professional and looking absolutely gorgeous. First morning breakfast was fresh and delicious. Second and third morning breakfast was a let down. Tasteless wrinkly tomatoes, tasteless mushrooms beans look like they have been on stand for too long looking dry at the top, no yoghurt. On the second day I went out with my son who has special needs and a medical condition, we didn’t stay out for too long because he was over heating due to his condition. Upon arriving upstairs my room key refused to open the door, my son is screaming panicking and I needed to go to the room asap to shower him so he can cool down, I asked the housekeeper to help me open the door, she refused I showed her my key she refused again , I called reception and told them the situation but the receptionist couldn’t understand what I was saying, at this point my son is hysterical , screaming scratching, then the housekeeper realises the situation was serious she opened the door. I went in , took care of my son . Soon after i went to the reception to sort my keys out. A receptionist called Gionni large built with glasses, I told him my keys need to be activated, With arrogance and disrespect he tells me that without proof of id he will not activate my key, Manager stepped in, confirmed details on system and issued 3 news sets of keys."

"Lovely room, spotless, beds & pillows a little hard. Crisp linen and fresh towels and gorgeous shower gels and soaps etc supplied. Little disappointed nothing on the tv other than paid for movies, couldnt even listen to radio or watch freeview when chiling out for a while. Room was lovely and quiet and nice blackout curtains too. "

"Lovely hotel, good location and great service."