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"NOTHING was too much trouble for the staff at this Hotel, the idea of Customer Comes First was instilled into every single person I came into contact with. The venue is a tribute to the Tourism Industry in Brighton I highly recommend the hotel for anyone looking to stay in Brighton "

"Excellent in all areas, clean comfortable room, food was top class "

"Stained carpets and walls. Toilet bleached but poo still at the bottom. Damp bubbling paint on the window wall, windows missing locks/out style so drafty. General new paint job required - window white varnish flaked off revealing wood timbers, gloss paint also on the window panes. 1 of 2 lifts were out of order and the working lift was single occupancy. The view of the pier was very good from the room. Breakfast was fine, but nothing special, would be improved with a coffee machine offering more options not just black filter coffee which milk can be added to, also only one hot drinks table so service was slow due to queueing."

"I have stayed at this hotel now 6 times as I use a local garage to do repairs on my vehicles. Always had excellent service"

"Hotel and room were great. The TV in the room I had only worked if you stream cast (so no freeview) Also the temperature control wasn’t great, despite set to 18 it was much hotter (making it difficult to sleep) and there was a night club right out side which didn’t stop till 5am and the sound proofing was great."

"Good"

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"Great location, parking onsite is chargeable but discounted for guests, spa is changeable but again discounted for guests. A piol and gym is free to use. Our room was great and the staff wete brilliant. Breakfast was very good and great variety. We also ate an evening meal here one night and that too was excellent. "

"Great Hotel location Great hotel with history disappointed the sauna and pool was additional Money per person "