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"I can’t say enough great things about my stay at the Baymont Hotel West in Madison! From the moment I arrived, every staff member I encountered went above and beyond to make me feel welcome and taken care of. Their customer service is truly top-notch, friendly, professional, and always eager to help with a smile. Whether I had a question, needed a recommendation, or just a quick request, the team responded quickly and with genuine kindness. It’s clear they take pride in their work and care deeply about their guests' comfort and experience. The hotel itself was clean, comfortable, and conveniently located, but it’s the amazing staff that truly made my stay exceptional. Thank you for making my trip to Madison so enjoyable. I’ll definitely be returning and recommending Baymont Hotel West to friends and family!"

"This appeared to be a new facility. It was fresh and clean, but small."

"I love how friendly the front desk was! That truly made my stay! Also the parks included in the stay is AMAZING saved so much hassle! "

"Excellent "

"During check in the offered is complementary champagne. You don't see at other hotels. Staff were very friendly and Informative. The indoor and outdoor pool was fantastic. They have a steam room and sauna room. They had live music which entertaining. "

"We truly enjoyed our stay. Staff was nice and breakfast was good."

"Great location. Clean and comfortable. "

"Pros: Friendly staff, affordable, clean rooms, good location. Cons: Pools were dirty/need skimmed, no breakfast, some guests took it upon themselves to smoke pot - making areas of the hotel stink. "

"Some very good food options close by but you have to look for them. It's a shame they don't have any advertisements at the hotel. Bed was very comfortable. After a Long Day's Drive I slept well"