Find Hotel with a Concierge in The South

"The staff were friendly and the room was nice and clean!"

"I had a very disappointing experience with this hotel. I informed them in advance that I was arriving on an early flight and even called to confirm that I would arrive around 2 PM. They clearly told me that early check-in was not available and that check-in is at 4 PM. However, when I arrived at 5 PM, I was still not given a room and was asked to wait until 7:30 PM. Every time I asked, they kept saying the room was ready but waiting for inspection, which was very frustrating. The management was extremely poor and unprofessional. I also have VIP access and paid extra for my stay, yet I was not offered any compensation for the inconvenience. Overall, a very bad experience and I would not recommend this hotel."

"Love it here "

"Clean room, friendly staff and grounds around the property are kept up. "

" Very friendly staff and room clean. Pool and beach were awesome. Will stay again. "

"Great b"

"Our stay was absolutely amazing from start to finish! The hotel itself was beautiful, clean, and welcoming, and the entire staff made us feel right at home. A very special thank you to Mr. Charles at the front desk—he truly went above and beyond for our family. Not only was he kind and professional, but he resolved our issue with our A/C very promptly. Also have to give Mrs. Jay(Concierge Area) a huge Thank you as well she was so patient and helpful with us and we were able to book 2 adventures even though it was time for her to leave. Everything about our experience exceeded expectations. From the atmosphere to the customer service, this place deserves nothing less than a 10 out of 10. We will definitely be back and highly recommend this hotel to anyone looking for a wonderful stay!"

"Was able to check in early but room was dirty. Hair in the bathroom, dirty kitchen floor, pasta sauce on kitchen towel. Place could not handle volume. Pool was very crowded and pool chairs were extremely difficult to find. Signs everywhere saying to not hold chairs but even at 9am all the tables and chairs had towels on them with guest clearly not in pool area. Lunch time was chaos, people even had drinks in pool. Property grounds were beautiful. "

"great property a little pricey for food but still a great stay "