If youโre looking for a peaceful stay in Tulum, Caiman Habitat is absolutely not the place. The noise levels here are unbearable. Bagatelle, right across the street, blasts music all evening, and the nightclub Bonbonniere keeps the party going until 4 a.m.โgood luck trying to get any sleep. Even with earplugs, the bass is relentless.
Beyond the noise, the hotel is very difficult to find. There is no visible signage from the main roadโthe only sign is tucked away between two retail buildings. If youโre trying to locate it, look for the sushi restaurant Oishi, which is near the entrance. The parking gate is unmarked, and once you find it, you have to manually open and close it yourself.
The WiFi is essentially unusableโI never got more than 5 Mbps at any point, making even basic browsing frustrating. If you need reliable internet for work or streaming, donโt count on it here.
Additionally, upon check in I was I charged an additional night with no acknowledgment. Upon noticing this the next day, it took several conversations to get a refund provided to me. The hot water stopped working intermittently, but was otherwise. The bed was very comfortable and the back out curtains were essential.
Overall, unless youโre planning to party all night and donโt care about sleep, Iโd strongly recommend staying elsewhere.