West Side Vacation Rentals

"When we checked in, the lobby staff was pretty rude, stating she didn’t know how many bathrooms our cottage had because she’s “only front desk, not housekeeping.” The cottage living area itself was decent, but the bedrooms that weren’t the primary were extremely small, you couldn’t open a suitcase without it blocking where you walked. The doors, handles, and locks barely worked since they were pretty outdated. There were dead ants everywhere, even on the “clean” towels and bedsheets. Also beware, they don’t offer housekeeping unless you stay at least 5 nights. For the $35/night resort fee, they honestly don’t provide much. They don’t even have a hot tub and the beach behind the property is pretty dirty. Unless you have a big party and don’t have a choice, I’d recommend staying elsewhere."

"The staff was extremely rude. There was a cockroach found in our room. I reported the staff member who was rude to me to the manager. All he said was that they will make sure he goes back into training. Then he offered me $120 dining credit. The staff member was so rude to my boys and me that we didn’t even feel comfortable going into the lobby or dealing with the concierge. We will never stay at the Sheraton or a Marriott hotel again."

"It is a fantastic place to stay not only do you get breakfast but the people are so nice the place is clean it's just a beautiful environment really enjoyed staying there and would go back anytime. Also loved the vibe and night music and atmosphere."

"We loved our stay at Kauai Shores Hotel. The rooms were updated and very clean, and the entire property was beautifully maintained. The groundskeeping really stood out, and every staff member we interacted with was genuinely friendly and welcoming. Would absolutely stay here again."

"Beautiful pool/beach area. Rooms very nice and clean. Great location. Check-in was rude and unhelpful. Pasta was flavorless and over priced. "

"not much dining or breakfast on sight. rooms need up dating and lighting improved! very dark and lights not working well"

"Everything was as advertised. Great place"

"homey rooms"

"1 Hotel Hanalei Bay is the most spectacular hotel I have ever stayed at. From the views, to the staff, to the amenities, everything is top notch. I would 100% recommend everyone stay here."