Find Hotel with a Concierge in Western Nevada, NV

"I stay at The Nugget a few times a month as a ‘weekend getaway’ to sleep and just relax. it’s always quiet, clean and staff is great. I order room service from Rosie’s and food has always been hot and delicious on arrival. 10/10 recommend, whether you’re coming from out of town or you’re a local and just need a ‘stay-cation’ The Nugget is the pace to go. "

"During my 3-night stay there was no turn down or housekeeping service. I had to call down for fresh towels. There was no bell boy to help with my luggage, and to make matters worse, they charged me $20 for parking everyday even though I didn’t request it, nor did I have a car. And there was also a random $38 charge for “refreshments” and when I explained I hadn’t taken anything from the minibar they said it was for using their chargers. That was so random, especially since I did not use any of their charging cords, as I brought my own. It’s also very difficult to get to the Remus side of the hotel with luggage since the floors are all carpet. "

"They charged us extra after we showed up rooms rooms were not clean had to change to three rooms no food options at night staff unprofessional and rude long wait times for help under construction"

"Didn’t like the housekeeping and front desk support. Stayed there for 2 nights and when entered inside found the floor having leftover stuffs and uncleaned entire apartment floor. They also had left one hoodie in the kitchen counter. When called after checkin the hotel room, they said they can’t send housekeeping service because it was late at night around 11am which I understand but they didn’t help in getting that cleaned throughout our stay for 2 nights. Even the person came and verified that night that the floor was not cleaned and had dirt and leftover stuffs from last customers and said someone can help clean it next day. Next day I called 2 times and texted also the front desk people 2 times. They said someone will come and clean but nobody showed up. Extremely unprofessional and unhygienic property to stay the least. Never considering this property again and it’s hurting brand name of Holiday Inn. "

"Staff was nice. "

"The Alantis is under construction but the building was still decent. The only problem I had was the heater in the room did not work. I was freezing my first night. Hopefully they fix the unit before my next visit. "

"I like the Old West style of the lobby, room was clean and comfortable, carpet shows some wear. Not many food options, breakfast cafe has some issues. Overall we were satisfied with our stay."

"Reno now is a dumpster fire. Saw 3 OD's and 1 arrest in the casino."

"Easy to get to and from the airport. All the staff was very pleasant, and very helpful. I have no sense of direction whatsoever, so I was constantly getting lost in the casino, and people were so nice that they would even walk me to what I was looking for. I never had any fear of going off on my own because of this. Lots of restaurants, a few amenities, coffee, nice things that count a lot when you’re not leaving the property. I appreciated that. Decent with gluten-free requests, which I also appreciate!"