“We recently stayed at Longs Inn in Woburn for one night and, unfortunately, were quite disappointed. The property is in need of some updating and, overall, we found it looked tired, outdated and rather scruffy.
Our bedroom had clearly been dusted and hoovered, and the bed itself was comfortable, but the furniture was very old and the room generally felt like it needed some investment. The bathroom was particularly disappointing, with black mould around the edges of the shower. The bedroom...
“The check in process was really quick and easy, friendly staff. The room was clean, nice Tassimo machine for coffee, cups and saucers were on the very bottom shelf, not easy to get to with mobility issues. Room view was fabulous, sat there late at night with a nice beer, relaxing after a long day of travelling and working an event, amaaazing. If am up that way again will defo stay there again”
“I booked this hotel for a business stay, expecting a hassle free experience. At booking, I explicitly communicated that I have a non visible disability with sensory accessibility needs, and requested specific room accommodations to manage this. Upon check in, reception assured me my room was perfectly suited to these requirements. This was completely false. I hauled my luggage up only to find the room was situated directly above the main entrance, the busy main road, and the bar outdoor seating...