โThe hotel has been recently refurbished and so it is well presented. The staff work hard to maintain a high standard but they could do with more support during the busy periods. ie bank holidays etc.โ
โRoom was a lovely size.
Couldnโt fault the staff, they were very efficient , polite, friendly & helpful.
Breakfasts were lovely and the meal we had in the pub, was very good, generous portions too. โ
โAlways enjoy staying here. Splendid room, spacious and comfortable. Building itself is historic. Breakfast was very good and worth having, not least for the magnificence of the surroundings. Dinner in the restaurant was excellent. โ
โThe food was excellent. The swimming pool and its facilities were excellent. Service was friendly. Good value for our 3 night stay.
Very pleasant rooms, both bedroom and general hotel rooms.
Only one point for improvement- the shower in room 29 needs upgrading.โ
โPleasant and friendly staff. Right in the city centre, very convenient to explore the city. Property itself is clean, comfortable. The noise from Rock City is unavoidable as itโs literally next door but itโs not bothersome as some reviewers described, it gives an atmosphere/ vibe to the property being bang on in the city centreโ
โI canโt believe this even until now, but there was mould on the duvet cover... Seriously? Yes. Fortunately the receptionist changed the duvet cover but still there was a hair on the mattress and the pillow. Better not to expect the cleanliness here. โ
