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Reviews of Hampton Inn & Suites Yonkers

2.5 out of 5
Hampton Inn & Suites Yonkers
160 Corporate Blvd, Yonkers, NY

Reviews

8.0

Very Good

Rating 10 - Excellent. 508 out of 1015 reviews" "
Rating 8 - Good. 225 out of 1015 reviews" "
Rating 6 - Okay. 109 out of 1015 reviews" "
Rating 4 - Poor. 59 out of 1015 reviews" "
Rating 2 - Terrible. 114 out of 1015 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christina B.

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Mildred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable. Would come back seen.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms nice
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
They charged me $13 for parking and it states on the website comp parking
Stayed 1 night in May 2024

10/10 Excellent

Bernadette

Stayed 1 night in May 2024

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Stayed 3 nights in May 2024

10/10 Excellent

WILFREDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Dariel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was taken back at the fact you had to pay for parking. The other hotel in area do not charge this fee.
Stayed 1 night in May 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Vinayak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got our early check-in after a 24 hour travel to get here. Qiana (I hope I got it right) at the front desk was very kind, cheerful and helpful, a refreshing change from several other recent encounters with front office staff 😀. The room was spacious, clean and the property itself was decently maintained. The breakfast was basic but fit to purpose. Overall a VFM hotel and recommended.
Stayed 2 nights in May 2024

10/10 Excellent

Jasmin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is remote from public, convenient stores or transportation.
Stayed 2 nights in May 2024

8/10 Good

Melinda

Stayed 6 nights in May 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok. Nothing to brag about
Stayed 3 nights in May 2024

8/10 Good

Arthur

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very disappointed that the pool is only opened on the weekend. The pool is one of the reasons I chose the property. Coffee/Tea was not available in lobby. When did Hampton stop with the cookies? That was a nice touch.
Stayed 2 nights in May 2024
Response from Management on May 12, 2024
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel

4/10 Poor

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on May 11, 2024
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel

6/10 Okay

William

Business traveler, Traveled with partner
Customer service no good.
Stayed 1 night in May 2024
Response from Management on May 9, 2024
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel

6/10 Okay

Faisal

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff were terrible...so sorry to say. They even did argue when my wife requested for an hr extension to checkout. She told them that we have a small baby...but they said it will cost us $25/hr. Unbelievable! The whole time our room didnt have any hairdryer...informed them but it was total silence! Also seeing an extra charge by Hampton Inn...when I called them, front desk just said....'sorry it was a mistake and u will get back in 5/6 business days' (I surely will not leave them if they take any extra amount from me). Honestly never had such bad experience staying with Hampton Inn in all these years. BTW, their room cleaning staff were great though! Even we gave tips for their very friendly attitude, always keeping smile and clean the room at their best ability. Hope their leadership will find a way to blance these entirely two different opposite scenarios.
Stayed 4 nights in May 2024
Response from Management on May 9, 2024
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel

10/10 Excellent

Carlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Maria Marta

Traveled with family and small children, Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I do not recommend this hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Mohammed, Far Rockaway

Stayed 1 night in Apr 2024

10/10 Excellent

Rodeski

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2024

10/10 Excellent

Dwayne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in May 2024

10/10 Excellent

Arben

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in May 2024

10/10 Excellent

Terri

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Nicklas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel I have stayed here before staff is always pleasant, facility is always clean, I would prefer the find an alternative air freshener for the room as it way to strong and they do seem to accommodate larger parties often why not invest in an additional waffle make to reduce breakfast traffic, the WiFi doesn’t seem to be the best but Overall I enjoyed my experience I would more than likely visit again those tiny adjustments would make all the difference
Stayed 2 nights in Apr 2024

8/10 Good

Stephany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful during my stay.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jim, Fairfax

Liked: Cleanliness, amenities, property conditions & facilities
Services were great
Stayed 1 night in Apr 2024

10/10 Excellent

Madonna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was friendly. Breakfast was good and there was a large area to accommodate everyone. The facilities were functioning, including the pool!
Stayed 2 nights in Apr 2024

6/10 Okay

Hafcha

Liked: Staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

stephanie

Awful filthy
Stayed 1 night in Apr 2024
Response from Management on Apr 24, 2024
We’re sorry your experience was not up to our usual expectations with the issues you experience while staying with us. Our Executive Team is reviewing your comments and we will ensure this information is used to improve our guest experience.

10/10 Excellent

Laido

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great lovely
Stayed 2 nights in Apr 2024
Response from Management on Apr 24, 2024
Thank you very much for staying with us and for your honest feedback! Providing the highest level of hospitality is our number one priority. We hope to serve you again whenever you travel.

6/10 Okay

Michael

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Management on Apr 24, 2024
Thank you very much for staying with us and for your honest feedback! Providing the highest level of hospitality is our number one priority. We hope to serve you again whenever you travel

10/10 Excellent

oscar

Liked: Cleanliness, amenities, property conditions & facilities
It was a good building very well lasted out.
Stayed 1 night in Apr 2024
Response from Management on Apr 24, 2024
Thank you very much for staying with us and for your honest feedback! Providing the highest level of hospitality is our number one priority. We hope to serve you again whenever you travel

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Sunetra

Stayed 1 night in Apr 2024

6/10 Okay

Izaura

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Cherrell

Disliked: Cleanliness, property conditions & facilities
First when we got there at 4 rooms were not ready. It was 4 families we all had our own reservations. At that time I got my room I usually always check intensively I found 4 bugs (bed bugs, pictured included). I let them know and they changed the room. Then the manager unruly walked up To me and said they were not bed bugs. I work in a shelter I know what a bed bug looks like. Next, the new room they have me had a very bad ant problem. Ants on the wall (videos included) then they somehow were on the bed. I had to stay with a friend for the night in her room because it was really bad.
Stayed 1 night in Apr 2024
Response from Management on Apr 9, 2024
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure to do better in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

8/10 Good

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like that they offer free breakfast. But, i have stayed there a few times and they serve the same thing all the time. Scramble eggs, and hot sliced sausage. I wish they would switched it up, regular sausage, omlettes, bacon anything!!! But, it is no suprise when you go eat breakfast there. You know what they serving. Other than the very limited breakfast selection. It is a decent place to stay and they just renovated it so, it looks very modern.
Stayed 1 night in Apr 2024
Response from Management on Apr 9, 2024
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel

2/10 Terrible

MIRANDA

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Management on Apr 9, 2024
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

8/10 Good

Gus

Traveled with family
Very clean room. Gym to small. Breakfast good. No water to drink.
Stayed 2 nights in Mar 2024
Response from Management on Apr 9, 2024
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

6/10 Okay

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the property has an indoor pool. It was my main reason for choosing it. Unfortunately, the website doesn't state that the pool is only available on weekends. While i was there on the weekend, the pool was only open on Sunday from 9 - 12noon. Had I'd known that, I might have looked elsewhere.
Stayed 2 nights in Mar 2024
Response from Management on Apr 9, 2024
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

2/10 Terrible

Jose

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Management on Apr 9, 2024
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

8/10 Good

Melanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Staff was polite. Only thing I was disappointed in was their indoor pool is only open on the weekend, so my children didn’t get to enjoy the pool. Free breakfast was a plus and one of the reasons I chose this hotel.
Stayed 2 nights in Mar 2024
Response from Management on Apr 9, 2024
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel

8/10 Good

Frankie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast buffet.
Stayed 5 nights in Mar 2024
Response from Management on Apr 9, 2024
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel

10/10 Excellent

Tarayna

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on Apr 9, 2024
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel.

2/10 Terrible

Aisha

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Management on Apr 9, 2024
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel

8/10 Good

Crismailin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Apr 9, 2024
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

8/10 Good

Joanna

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS Check in was smooth and easy, the morning continental breakfast was not crowded as it usually is at most hotels. The hotel was rather quiet even though there was small groups of families and professionals staying there. The gym had enough equipment to get in a good full body workout. CONS The pool is ONLY open on weekends which is not advertised online. The breaktfast was lack luster with the AGM complaining that she was doing things that were not part of here job. We called ahead to name that we would be checking in closer to 6pm and even upon arrival at 545 our room was not ready (a double queen), we were offered an accessible room which had more space but was right outside the elevator (which we did NOT want) and resulted in a very noisy night with all the traffic of a young group of people. Check in was smooth however the young lady who was checking us in was distracted by her personal cell phone and criticizing a family group who appeared to be of hispanic decent by saying to her AA coworker "I don't know why we Spanish people have to be so loud all the time especially when we are right next to one another". I found this extremely unprofessional and offensive as there were other guests checking in at the same time and there was no way of her knowing the ethnicity of us or them.
Stayed 1 night in Mar 2024
Response from Sophia Campbell on Mar 26, 2024
Thank you for choosing to stay with us here at Hampton inn and Suites Yonkers NY. Your feedback will help us as we continually work to improve our guest experience.