Central Los Angeles Luxury Vacations

Stately old hotel in the heart of Pasadena. Could use some updating. Room temperature was difficult to control. Very limited storage space. Rooms are small. Some bathroom fixtures needed repair. But generally a pleasant hotel for short (2-4 days) stay.

The Valets were very friendly, they welcomed us back each time we left and came back.

Very nice place to stay

The room was clean but lacked amenities, Shower gel dispenser was empty, had to request they fill it. Cotton swabs never replenished. Service was not very friendly. Breakfast was horrible, worst breakfast I have had at a suposably FIVE STAR HOTEL. I would rate this a THREE stars hotel. The ownly friendly were the checkin and personal outside the hotel who recieved your when you arrival and left the hotel. Incredible for being a Fairmont Hotel! Bar very bad service , personal were never there.

Everything was good as usual but the front desk receptionist the gentleman named Juan was absolutely professional and polite and accommodating so I nominate Juan as he employee of the month because his energy is infectious so thank you Sheraton and keep up the good work and thank you, Juan

The room was clean but lacked amenities, Shower gel dispenser was empty, had to request they fill it. Cotton swabs never replenished. Service was not very friendly. Breakfast was horrible, worst breakfast I have had at a suposably FIVE STAR HOTEL. I would rate this a THREE stars hotel. The ownly friendly were the checkin and personal outside the hotel who recieved your when you arrival and left the hotel. Incredible for being a Fairmont Hotel! Bar very bad service , personal were never there.