Mission Valley 4 Stars Hotels

"The manager, Zoe, when out of her way to make our stay amazing. Excellent customer service across the board… and a great location too!"

"Under construction or maybe going out of business but wasn’t the usual double tree experience we’ve enjoyed before. Of course the cookies are always amazing!"

"Clean rooms"

"Paradise Point was the perfect resort for our vacation in San Diego. Loved the resort amenities like adults only pool, spa (massage was excellent) multiple pools, access to bay, mini golf and cafe by the water. Rooms are spacious and quiet. My cousin and I were very comfortable and relaxed during our week stay here. Staff was very helpful and friendly. Only issue we had was when we checked in to the hotel on a Saturday there wasn’t enough bell people working and we had to wait about 25 minutes to get our stored luggage back and transport to our room around 4pm (when rooms become available). Other than that minor issue no complaints. Would recommend this resort to family and friends visiting San Diego."

"Great property. But $38 for parking is ridiculously expensive "

"Awesome property. Awesome staff. ET at the front desk is great! Thanks so much for having us!!"

"I will NEVER stay here again. Go to the bathroom at 2:30 in the morning, wash hands and water will not drain and its leaking. Call the front desk, no maintenance on site, send up security with towels. FWI security guard was very understandable. He goes and gets plungers; he pulls up lots of charcoal looking pieces. I am a disabled vet; anxiety is off the chain. I am alone at this time. Now its 3:00 in the morning, call the front desk and she says no more rooms. I said the devil is a lie. She "found" a room. Luckily my daughter shows up at 3:45 to help me move. We get settled in, my daughter pulls back her sheets and there is BLOOD on her sheets. Lord take the wheel. Call for more sheets and guess what, they didn't fit.... My daughter just threw them on the bed and grabbed a blanket. Next day reached out to the manager, not once, not twice but three times.....kept getting "she is going to call you" I received my call after I spoke to her. I guess CYA covering your ass. I took pics of everything. The manager gave a voucher for free buffet, who is going to eat breakfast, when they changing rooms at 4:00 in the morning????? Yes, we received a voucher for the following morning, so what. Then she said she wasn't going to charge for parking, guess what......they charged me. I caught it before I had to take the five 1/2 drive back home. UNACCEPTABLE treatment. UNCCEPTABLE reimbursement. UNACCEPTABLE customer service. Totally unacceptable. I would really appreciate someone reaching ou"