Upper Town 4 Stars Hotels

"Well located, spacious room, great bathroom, the beds were comfortable, including the queen Murphy bed. "

"We went with 2 kids and two seniors. They loved the location and cleanliness of the stay. Only down side is if you have mobility issues it does get tricky going up the stairs to the lobby. Overall staff was super friendly and helpful. "

"Good"

"Nice and clean, very good spacious room for a family, very good location, parking available"

"Very friendly staff and accommodating!"

"sound so good!"

"The fireplace in the room was lovely and there were so many amenities for the kids. Will come here again. Unfortunately the hot tub wasn’t operational, which was very disappointing for us parents. Hopefully next time it will be running. The restaurant was delicious. Had several really good meals and the breakfast buffet had so many options. Wifi is not free. But we didn’t really need it. Kids were so busy!"

"No bar"

"It must have been a former government building which is fine but that means an extra effort should be made to keep it looking modern instead of Soviet. Pool was closed: first day, it was closed because of very short opening hours. Second day, we were told the lifeguard did not show up. No sign or anything. Third day, we were told there was emergency maintenance. I suspect there is a lie for either or both the second or third day. Room carpet looked dirty. Clock radio and alarm set to strange times. Back of bathroom door dirty. Window sheers dirty. Shower had very low water pressure. Shower handle dribbled. Toilet handle dripped. Room temperature was too hot and could not be adjusted; had to leave door open. Three towels for a room with 2 Queens is nonsensical. Room fridge was warm and could not be adjusted lower. USB charging ports do not work. One desk chair and one visitor's chair when there should have been two. One drinking glass when there should have been at least two. Two paper ccoffe cups when there should be about six."