โGOOD: the main pool for kids and family, restaurant & bar were all good. Room was clean and well-managed. Staffs were all friendly.
BAD: Free wifi was only activated in the lobby (reception area), and was not available in my room. An insect came in my room via the bottom of the door.โ
โAbsolutely enjoyed staying at. It had everything I needed. Very comfy bed with lots pillows and spacious bathroom. Everything was within walking distance 5-10min. Definitely will stay again.โ
โeverything about this property was lovely. only thing, kids could find the gaming console (not that i minded lol) and the ad made it sound like the pool was just outside but infact its a small stroll down the road. still enjoyed our swim etc but was one of the deciding factors to stay here when we thought the pool was right there. But that's nothing major, everything else was as described and beds were comfy. would recommend :) โ
โI spent hotel with friends during holiday, nice services and really clean environment. But quite far from Lagoon..Anyway, everything was fantastic!โ
โNo fire alarm
Internet is poor
No cutlery, no plate enough. They don't check.
Very dirty, so much cockroaches
Unkind owner
Very noisy. You can next room talk and sneeze.
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"I arrived late in the evening from the Gold Coast to Cairns, feeling tired after a long travel day. But the warm welcome I received made all the difference. The male staff member not only contacted me in advance but also opened the gate and greeted me with such kindness and professionalism โ better than most 5-star hotel receptions Iโve experienced.
The room was spotless โ so clean and well-maintained that I almost felt it was too good to enjoy alone. The cleanliness was truly top-tier, everything felt fresh and thoughtfully prepared. The kitchen was in near-new condition, perfectly organised, and stocked with care.
The next morning, the female staff member kindly helped me book a tour, which turned out to be a fantastic experience. I was also offered a welcome coffee, which was a lovely personal touch that added to the comfort of my stay.
Although the location is a bit far from central Cairns, it turned out to be a perfect base for visiting Trinity Beach, Palm Cove, and even the crocodile farm โ far better positioned for those trips than staying in the city centre.
"
