“This is an amazing hotel, even though it is still technically still in "opening mode". The whole space is super cool. When the rooftop and club downstairs are open, it will be the place to be I am sure. Amazing bar staff, really nice and high quality rooms.
Only negative is the lift is a little slow!”
“For a second consecutive time I had no room (at Tru) even though I booked well in advance. In the first occurrence, it was explained to me that because I came in late (11pm) my room had been given away. After much typing and a few phone calls I was given a room in the bowels of the hotel where the gym, pool table, lounge and breakfast kitchen were located (very noisy). After this experience and knowing once again that I would be arriving around 11 pm, I called the hotel to tell them I was coming...
“To be honest, my overall experience with New York City itself was not enjoyable — the overwhelming amount of trash, constant congestion, extremely high prices, and the smell of marijuana everywhere made the stay unpleasant. I would not return unless it’s strictly for business.
However, if I ever have to come back, I would absolutely stay at this hotel again. It was clean, the staff were kind, and the room size was more than sufficient. I strongly recommend this hotel to anyone visiting New...