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"Located in a very convenient area. The hotel is inside a highrise building, but you need to go up to 5th floor for check in, then the rooms are spread out from 3rd floor to 5th floor. Room is in good condition, no smell of dirtiness. However, first night, I caught a small cockroach. Bed is not the most soft or fluffy, but is pretty good. Clean bathroom. Staffs are just okay , will answer your questions but not that super friendly . A lots of good food places surrounding the hotel that you can walk to. "

"Clean room, excellent staff, ideal for shopping, transportation to the night markets"

"Very friendly staff that was always helpful! "

"Excellent location right next to a subway stop that will get you to just about anywhere in Taiwan. Restaurants and convenience stores 10 min walk away. "

"Nice location "

"Clean room"

"The hotel provided excellent service to guests, staff were professional and knowledgeable, Andy and Orri at the concierge desk were warm and friendly, gave us a detailed tour suggestion. This hotel was impeccable and amazing!"

"My 3rd time staying in ILLUME. Friendly staff , good service and great location, renovated room and clean, well facilities for family (self serve laundry). Will continue to stay when coming to Taipei again."

"We were upgraded, all the staff were wonderful and very kind/helpful! Would definitely stay again!"