첼시 아피니아 예약

"시설은 많이 노후됐지만, 그 모든 걸 입지가 상쇄 시킵니다. 뉴욕 어디든 쉽게 갈 수 있는 위치에요. 가성비도 좋구요. 다음에도 또 이용할 듯. 롯데호텔이 리모댈링을 한다면 더 좋겠네요."

"친절했어요"

"객실이 좋았고 서비스가 훌륭함"

"수압이 너무 낮아서 샤워하기 힘들었어요. 그것 빼고는 객실도 청결하고 위치도 정말 좋았습니다."

"객실 깨끗했고 매일 청소 잘되고 (팀도 못줬는데도) 직원들 친절하고 4층 리셉션로비의 카페 바 레스토랑도 친구랑 만나기에 괜찮았다 타임스퀘어근처라 교통이 좋았고 아침 브런치하기에 좋응 평점좋은식당들이 많았다 좋은 카페도 많았고.. 일본의 비즈니스호텔처럼 방이 컴팩트했지만 서양인들 사이즈여서 한국사람들은 불편 없을듯 하다 다음 출장에도 사용할 예정임,,"

"good"

"City view is very good"

"I cannot understand why I have to pay for minibar which we DID NOT use. They charged me for $11.98(two payments of using minibar/in room water) and I asked them to cancel the fee because we didn't touch the minibar or water bottle at all. However, they just cancelled only $5.99 and did not explain this situation. I kept asking why you didn't cancel another payment of $5.99 to an assistant general manager but he hasn't got back to me yet. He just said 'payment of $5.99 was refunded' which is not a problem. Do they want just 6 bucks for service? Or what? I wish I was in the US so I can make a call but I am outside of the US. I guess they know this situation and keep ignoring my email. This is not about money. This is about your reputation and trust. If you decided to stay at this hotel, check your receipt thoroughly. "

"Everything was awesome and very satisfactory. Servic,convenience and room service were all great. One thing wistful was way of showerhead which was not easy to use. I think manual to use it properly is needed. Everything except that was wonderful."