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"Lovely room again, I have stayed before and still highly recommend this lovely hotel. Friendly staff, lovely scenery, great food in the restaurant."

"Everything was OK it was just an overnight pit stop "

"Really lovely locally owned and run hotel. Our kingsize upgraded room was stunning, and massive. Spotlessly clean and very comfortable. The homemade shortbread in the room was incredible, and they even refilled it when we scoffed it all! Breakfast was tasty, and the hot food was made to order. The on-site gym “The Unit” was really great and fully included in the room rate, which felt like a treat! They are clearly modernising the hotel to an high standard, and as far as we saw only the room corridors and stairs were still to be upgraded. The parking was free and plentiful, and it’s a great base for exploring the surrounding area. All the staff were exceptionally lovely & friendly (with the one exception of the older gent who checked us in who treated us like an inconvenience, and shouldn’t really be working in hospitality) "

"Room was spotless warm plenty of towels and hot water"

"The food is great but very expensive, although Ballater is an expensive place to stay. Evening meal and bar lovely, breakfast amazing. Nice feel to the hotel, very traditional and cosy. We stayed in a standard room, which is basic. Mattress and pillows felt cheap, it overlooked properties but there was no net curtain to offer privacy, dusty, TV had no apps to log into, noise from downstairs clearly audible, door in the hallway made a creaking noise. We were pretty disappointed as the next level was almost double. "

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"Did not use all the facilities but had a wonderful stay. Be great to have a similar hotel near Aviemore as that is where we spent most our time. Loved the spacious and very clean suite that we stayed in."

"The room was clean and well prepared. Good shower pressure & no mould in the shower tray. Staff were friendly and attentive. Breakfast was excellent. Overall good value for money and I would stay again."

"The staff were so friendly , and made you feel welcome "