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"The staff is wonderful Gaby, David and all front desk personnel. The housekeeping staff extremely helpful, respectful and from what I've observd throughout All my my stays slave-drivers workhorses. The manager is cordial but s far cry from his staff in way of professional hospitality industry team member. "

"For inexpensive, dated hotel, very nice stay. Continental breakfast a little skimpy"

"Was very nice used hotels.com saved alot for both rooms. Enkoyed the pool and spa hot tub was great. Pricy but worth it the view was beautiful "

"Yes"

"I would have given this 5 stars except for the fact that there was only luke warm water in the showers and sink. The mattress and pillows were very, very comfortable. Also I didn't hear any noise from the other rooms and they were pretty busy."

"I didn’t get any help coming or going with my luggage. I never even saw anyone to help."

"The “breakfast menu” like all available food, consists of packaged items (including yogurt and cut fruit) in a refrigerator case. It’s okay for a grab and go ( the urn for free coffee was empty) but not for a sit down and eat meal. Front desk staff are always friendly and helpful. This is a good, clean, simple hotel that delivers comfortable beds at a reasonable price in downtown New Haven. No frills."

"Room outdated…bathroom had signs of black mold..paint chipping on ceiling and walls"

"Friendly and helpful front desk staff. Room was clean with nice bedding. The bathroom was clean with nice body wash, shampoo and conditioner in the shower. Plenty of towels! The location of this hotel is perfect for exploring the Mystic area and Groton. A variety of restaurants nearby."