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"Staff not prepared for fire alarm. Went off there and everyone was running around, no direction for guests. Mixed messages, only 1-7 floor had evacuation order. Asked cleaning lady where stairs are and she couldn’t speak English. Then elevators out most of day. Front desk doesn’t tell you need to use room key in elevator. "

"Breakfast brunch was great. The room was comfy and nice had all the commodities that we needed. Only bad thing was parking, no hotel parking available had to use House Valet service. They charge $65 a night than the valets wanted tips every time they brought the car. With what they charge tips should be included. "

"Over all our stay was very pleasant. The hot tub ruined my bathing suit as well as a ring. And it’s very close to the pool where kids are playing pretty rough. Other than that it was a pleasant stay."

"Room was an amazing size and very clean! Front desk was extremely informative and friendly. Overall amazing stay! "

"The hotel room was perfect for my husband and myself. Only thing that i would suggest is microwaves, as being downtown Nashville, there is a ton of food and no way to reheat them. Other then that it was amazing. Walking distance to anything downtown"

"Perfect location walking distance to a Broadway with parking and a great breakfast! Couldn’t have asked for a better place to stay!"

"Huge disappointment "

"The staff was great, very friendly and even had hen you needed a toothbrush and paste they will give it to you gladly. Very close by to everything"

"The room was very very clean and alit of space, the staff are so sweet and so very helpful....They love there jobs and happy making all the kids happy. The pool was great kids loved everything about our trip and had a great time."