테네시의 금연 호텔

“For over $250 a night, this was easily one of the worst hotel experiences I’ve had. First, upon entering the room, it strongly reeked of cigarette smoke. When I went to the front desk to request a room change, the staff member responded in a very rude and dismissive tone, stating, "It's the only room we have, we are sold out," with no offer of assistance or apology. Furthermore, despite holding Marriott Gold Elite status, the hotel refused to honor any benefits because the room was booked...