“Very Scottish decor’ for some reason.
Staff were over worked and doing multiple jobs as best as they could and as quickly as they good. Tending bar, taking orders, waiting on tables - just one person! They really struggled at breakfast with a coach party all coming down to eat at the same time and only two waitresses and one chef to handle everything. I could see how frustrated the staff and the customers were getting with the whole situation. The room was clean and tidy with good tea and...
“We stayed here for 2 nights and everything was good. All the staff were friendly and professional. The room was clean and had everything we needed. The pool and steam room were good. The gym was probably the biggest one I've seen in a hotel. Plenty of parking available. We slept very well here. Overall a great experience and we'd visit again, but have dinner somewhere else.”
“Every aspect of the hotel was great. The location, building and presentation. Staff were fantastic, Lake View room was a treat and offered a very large double comfortable bed. The only down point was that our room was not serviced following our first night stay. Although reception was informed during the afternoon the room did not get serviced or towels changed. Spoke to house keeping next day and again by 3pm the housekeeping staff had disappeared and the room was not serviced. Complained at...
“The hotel is stunning and the grounds around it are incrdible. The promenade walk was out of this world. Very friendly staff and helpful. The pool is very clean.
We had our cuckapoo with us and they were very loving towards him. Dogs are not allowed in the dinning room which wasnt an issue at all as we were allowed to stay on the bar side/dinning room. Lots of choices for food and breakfast. I would dedinitely go back. The rooms are huge and have just been refurbished. Thank you for making our...
“Heather the manager was very friendly and welcoming.
We got our drinks at the bar and confirmed our stay and we had a lovely evening meal.
The room was spacious and comfortable with a shower and bath.It was very quiet.Breakfast in the morning was great and heather made us feel so at home.
Definitely would recommend a stay.”
“Love this hotel! It’s gorgeous our room had a view of the river and it was just so peaceful and the room was really clean and had everything we needed. The lady at reception was so friendly and was so helpful. We will definitely be staying again ”
“We enjoyed staying in the property. We had a car and can visit all the Lake District attractions from the location. The view of the hotel was superb and manage to take some nice snaps. English Breakfast was included and the hospitality was superb. I faced flush issue with the toilet but the hotel has resolved the issue within quick turnaround time. Very impressed with the quick resolving of this issue. The room service was also good with general toiletries, room cleaning and towels changed on...
“Business stop over .
Don’t judge a book by the cover springs to mind …
From the outside hotel looks ‘ tired’ .
Stepping inside WOW , loved it .
Original decor.
Room great
Food great
Can’t fault it
Would stay again
9/10 ”
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