“On check in, we had to vacate our room due to plumbing issues along the whole corridor. We had to wait another hour before our new room was ready, which was fine as it was out of their control to a degree. Our only complaint was that we had to ask for a complimentary drink or similar whilst we were waiting.....they should've offered that immediately, guests shouldn't have to ask, it's the least they can do! Other than that it was a pleasant stay.”
“On check in, we had to vacate our room due to plumbing issues along the whole corridor. We had to wait another hour before our new room was ready, which was fine as it was out of their control to a degree. Our only complaint was that we had to ask for a complimentary drink or similar whilst we were waiting.....they should've offered that immediately, guests shouldn't have to ask, it's the least they can do! Other than that it was a pleasant stay.”
Gary