“One of our rooms was very hot and loud because it’s near the extraction fan from the restaurant. Another room where my parents stayed, the heating was on (during a May heat wave) and the tap/showering water was boiling hot with no cold running at all. The staff came to check, said there are no spare rooms to switch to because of the bank holiday weekend. They called the manager, promised to give me an answer, but then I saw ran to her car and never showed again.
I asked another staff member....
“One of our rooms was very hot and loud because it’s near the extraction fan from the restaurant. Another room where my parents stayed, the heating was on (during a May heat wave) and the tap/showering water was boiling hot with no cold running at all. The staff came to check, said there are no spare rooms to switch to because of the bank holiday weekend. They called the manager, promised to give me an answer, but then I saw ran to her car and never showed again.
I asked another staff member....
Xiaonan