"This is a unique property. This hotel is located in the heart of the bustling Ameyoko area of Ueno. So very conveniently positioned to major train stations and Ueno Park, food and shopping; for that it’s a gem! The staff interaction I had was only at check in and out, but they were very friendly, welcoming and enthusiastically pleasant. When I booked, I had no idea that there were two buildings, the main one and one directly across the walking street known as the annex. Unfortunately, we were in the annex which made us not want to make the trek across the public walking street to the main building to use the public bath, so we never did use or experience it, which was one of the amenities I’d hoped to make use of - same for the laundry facilities. I booked a 3-person room. It was a VERY tight space. Plus’s: Bathroom VERY clean, heated toilet seat with bidet, bright white fluffy towels, crisp white comfortable sheets and duvet, lots of free convenient amenities available in the lobby, large soap, body wash, shampoo and conditioner dispensers in the bathroom, very mini fridge, location, location, location! Minuses: cramped quarters with no place to put clothing (4 hangers on a small rail were provided) or have luggage open, carpet drapes and future are worn and dated, one bed was very firm (top bunk), one bed softer and dipped. If you’re looking for a well-priced, great location “travelers” style hotel, this is it! If you need more space and aesthetics, this may not be it."
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