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"Great"

"Incredible Japanese style hotel with western rooms. "

"Wonderful hotel with so many useful amenities. The in house bakery was fun. We made use of the laundry and fitness room. Great location close to a number of temples. Nice sized room and very clean. Despite all the hustle and bustle we never were disturbed by any noise inside the room. "

"Lovely hotel, fantastic location, staff were amazing! "

"Amazing onsens and super friendly staff. The breakfast was the best breakfast I've ever had in my life. "

"Everything went really well. The kiosk that they want you to check in at, you have to pay a tax and it didn’t take my debit card for some reason. You needed a card with a PIN. We tried 3 different people on our party, and none of our cards worked. So we were scrambling trying to find the tax money in yen. It wasn’t expensive, I just wasn’t prepared for it. I hadn’t gone to an ATM to get more yen."

"Good"

"Clean and very well appointed room within walking distance of train station and shopping centre."

"The breakfast menu was fairly average, all pre-made and not that appetising (in my option). The staff were friendly and helpful enough, but the time to check in was very slow. One of the servers in the bar took our order then preceded to take other orders, and left us for a good 5 minutes sitting at the bar with nothing....so we left. Laundry facilities were good and inexpensive. The room were very very small and we were not able to unback our bags nor even place them where there they weren't in the way. Big negative. The position of the hotel was very good; close to Gion and good restaurants and other shopping. Probably the best aspect of our stay. "