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"The breakfast was very good. The room was modern and clean. The bed comfortable. The pool area and gym are lovely additions. The location is excellent and in a safer part of the city. The only area for improvement which was frustrating at times was the poor wifi on the 9th floor. I could not receive a signal from the bed. Otherwise, top marks for this hotel! It exceeded my expectations. "

"Excellent 5 star experience "

"Stay at Novotel instead of Casco Viejo! It’s too crowded with tourists there. This hotel is clean, professional, has a bar, an amazing breakfast and is surrounded by fantastic restaurants within walking distance Fren! Eat!Chill! Is perfect for outdoor patio and $5 drinks, Lucca has amazing pizza, amazing Japanese places both oxtails and sushi. And fish livers has amazing ceviche The breakfast at this hotel was amazing! I’m Impressed that the hot dishes were switched out so often. I was expecting every other day to be the same. Great selection of hot and cold dishes and fruit, veggies, cheese cereal etc. and an omelette bar "

"This was a beautiful location to getaway. Highly professional staff that catered to our needs. Very clean room. Buffet breakfast was delicious. I’d recommend pre-paying for it. We enjoyed our stay. Also, the pool was cleaned everyday and water was great! We’d like to should out to Esther who was our omelet specialist in the mornings. "

"Pool área need cleaning attention "

"Breakfast was fantastic. Wide array of options. Totally worth it!"

"Fun grate customer service.Enjoy the entire experience"

"Great breakfast, excellent shower.. Good location "

"Top marks all around"