Pasadena, Los Angeles hotel rooms at the Pacifica Hotels

"Bright, clean, nice restaurant, helpful staff, comfortable bed, planes were too noisy for us as we faced airport runway."

"Worst customer service I’ve encountered. Acted entitled as if they were working at a 5 star hotel . Just very rude . Don’t start your trip on this foot "

"The room light would not stay off. It would turn on all on its own.we called maintenance and they replaced the batteries in the remote, however it still continued to happen."

"Clean overall a bit outdated"

"Clean room, generous breakfast"

"Getting to the property is my biggest complaint. I found the shuttle service for airport pick up to be confusing. When I tried to call to figure things out, it was very hard to get someone on the phone. I talked with at least three Ai generated persons before finally being transferred to the contracted agency that runs the shuttle service. Once checked it, I found the property to be very well maintained. The room was spacious and comfortable. There was some minor work in the bathroom that needed to be done -like wall paper was peeling and the water pressure from the shower head was extremely strong , but other than that no real complaints. The daily breakfast was good. They alternate non-pork meat options so of my 3-night say I could only have meat with my breakfast 1x. This wasn’t terrible as they did have a variety of breakfast options to choose from. I enjoyed my stay and would definitely stay here again."

"The room was great, a continental type breakfast would have been appreciated. We felt the buffet breakfast for $39 is extreme so we ate from the little shop. We have not yet received the room deposit back. "

"Love the artistic design of the hotel. The lobby is excellent to work from. Location is perfect for walking or catching the bus/train. We really enjoyed this spot and will return. "

"The room was not available at the check in time. I had to wait 30 mins to check in. The 2nd day I asked for service and the front desk worker never put the request in. The room was norma, it wasn’t as clean as it could be, but clean for a hotel. "