“I really enjoyed staying at Victoria House. The house is excellent and well maintained, and Jam is a very attentive and friendly proprietor. I greatly appreciated the condition of the room, the amenities she provided, and the location of the property. I highly recommend anyone staying in Caernarfon or the surrounding area to stay at Victoria House.”
“Lovely room. Splashed out on a sea view room, which we really enjoyed. Bed was very comfortable.
Breakfast almost beat me! Veggie sausages were available on request. Great start to the day.
No complaints whatsoever. ”
“Warm friendly welcome. Lovely room, comfortable bed and spacious. Everywhere was clean. Unfortunately didn’t get to have breakfast due to a very early start but a takeaway lunch was offered which was a nice touch. Would stay again and recommend. ”
“Amazing stay , definitely recommend the dinner experience made our stay. Lovely grounds! Easy to explore o the er areas too. 5 star service all around.”
“What a gem. Andrew and his staff really looked after us, great hearty breakfast, very clean, great location all within easy access to area.
Would definitely recommend this hotel, wecwill definitely be back.”
“Beautiful, quiet location, other guests were also quiet which makes a change from other similar properties. The food was nice albeit I would have liked more options.
Staff were friendly, professional and kind.
Overall a really nice relaxing stay”
"I need to get whole refund. It was canceled at my presence at the hotel upon agreement with the General Manager of the hotel on the day of lodging because they cannot meet my requirement of a bathtub-room and asked additional fee of 80 pounds for the room having a bathtub in bathroom.
After a long distance run that afternoon, my leg muscles were sore and I suddenly changed the hotel I was staying at to find a hotel with a spa nearby to treat it.
1. When I arrived at the hotel at 7pm. I found the paid-spy was closed at 6pm(The hotel never inform in advance of this information of opertion tine and paid admission). I chose the hotel to sooth my body but it was impossible.
2. The 2nd option is to submerse my body into a hot bath. But they propose me charging an additional 80 pounds for a room upgrade for guests who want a room with a bathtub.- If the hotel ignored the needs of guests who want a bathtub and changed all of the regular rooms into only shower rooms, they should also inform it in advance. After arriving at this hotel, I understand that it is not the fault of the guest because they cannot meet the needs of the guests who ask for their preferences; spa or bathtub-room. It is the fault of the hotel due to the lack of facilities.
3. As I left after discussion with the GM of the hotel (I never opened any door of the hotel !!) and he agreed my cancellation immediately. So, I need get back my money from you."
예. 대부분의 객실 예약은 호텔의 취소 기한 전에 취소하시면 환불되며, 보통 이 기한은 체크인 날짜 기준 24~48시간 전입니다. 예약이 환불 불가인 경우에도 예약 후 24시간 이내에 취소하고 환불이 가능할 수도 있습니다. 검색 결과에서 전액 환불 가능 필터로 펜트레스의 유연한 호텔 특가 상품을 찾아보세요.
