Find hotels in Santa Cruz, Manila

"Air conditioner was great! Only complaint I have is going to the 11th floor and I guess other high floor is a maze. Maybe they are fixing up the hotel. Other than that great place "

"T"

"An aging and gorgeous hotel, but a true 5 star hotel, room electronics needs updating, superb service of days of yore"

"The rate is way too much. "

"We had a pleasant stay at Hotel 101 overall. What truly stood out was the staff. They were very friendly, approachable, and consistently helpful from check-in until check-out. You can tell they genuinely care about their guests, and that kind of service makes a big difference. The room was clean and well-kept, which we appreciated. Housekeeping did a good job maintaining the space throughout our stay. There are a few areas that could be improved. The air conditioning unit seems to need maintenance, as it wasn’t performing at its best. The towels, while clean, were already worn out, with some discoloration and thinning fabric. Replacing these would definitely elevate the guest experience. Breakfast was okay. Not exceptional, but still decent enough to start the day. Overall, it was a comfortable stay, made even better by the excellent service of the staff. With a few improvements, this hotel can easily provide an even better experience."

"Place was nice and exciting but dated everywhere . Food at Benjarong under qualified to charge too much. Pantry breakfast was amazing. Areas behind the koi pond a bit unkempt and needs cleanup and sprucing and around the property. Water pitcher is environmentally friendly but a bit of a work for guests to walk to refill station without bothering room service every time you need a refill. Across all staff, they are ALL amazing."

"Jojo was great. He was our shuttle guy Rooms were fair Good location to airport Breakfast was good"

"The service was top notch and such a beautiful facility next to everything."

"Definitely have service oriented staff, i couldn't speak more highly of their staff. Headlined by the day manager Jane, super friendly and helpful 👍 "