산타모니카, 로스앤젤레스의 바닷가 호텔

“I clearly left my clothes in the closet before checking out of this hotel. I contacted the hotel immediately after checkout, yet they kept claiming they had never seen anything and that nothing was found. I know exactly where I left my belongings, but the hotel denied everything and took no responsibility whatsoever. When I complained in person at the lobby, they told me, "We'll follow up. If we find it, we'll contact you. If not, we'll consider compensation." But once I left LA, I sent...

“good and nice experience”

““The staff were very kind, the room was spacious, and its close proximity to the beach along with the beautiful ocean view from the room made everything perfect.””

“Room was not as advertised. Paid for high floor and still looked at wall. When I raised with desk staff was totally blown off. No coffee maker in rooms so you need to dress and go downstairs for coffee in the morning. Breakfast room service doesn’t start until 7am, not great for east coast visitors. ”