산타모니카, 로스앤젤레스의 럭셔리 호텔

"냄새가 좋지않음"

"I clearly left my clothes in the closet before checking out of this hotel. I contacted the hotel immediately after checkout, yet they kept claiming they had never seen anything and that nothing was found. I know exactly where I left my belongings, but the hotel denied everything and took no responsibility whatsoever. When I complained in person at the lobby, they told me, "We'll follow up. If we find it, we'll contact you. If not, we'll consider compensation." But once I left LA, I sent multiple emails—which they read but never replied to for days. What made it worse was that while I was seriously explaining the situation, some staff nearby were smirking and laughing, as if it was a joke. It was disrespectful and completely unprofessional. There’s a strong possibility that a housekeeper stole my belongings, yet the hotel conducted no real investigation, gave no updates, and offered no resolution. They just kept saying things like “We understand” and “We’ll do our best”—but did absolutely nothing. Theft, zero accountability, and staff who mock customers—easily the worst hotel experience of my life. Stay far away from this place."

"Great"

"호텔위치가 최고였어요"

"The hotel I stayed in was close to the airport and provided free shuttle service, but my friend's family thought it was the same place, so I made a reservation. But the street was different and it was a dangerous place"

"직원들이 쏘 붸리 카인드하구요 근처에 버거집이 있고 근처 주유소에 편의점이 있구여 공항까지 가는 셔틀버스도 있습니다. 가성비 갑 숙소도 깔끔하고 잠 잘잤습니다."

"가성비 좋고 방도 넓습니다. 급하게 당일 예약으로 잡았는데 불구하고 가격도 괜찮았습니다. 직원들도 친절합니다. "

"Nice stay hotel is old but I like those days pattern and way. "

"Perfect location to stay while visiting Universal Studios Hollywood!"