Find Luxury Hotels in Shinbashi

"Dated room with stained carpet No toiletry except toothpaste and brush "

"I’m extremely disappointed with this hotel. It’s the first time I’ve graded a hotel with a negative review, and it’s a shame because it’s a 4-star establishment. Despite the hotel’s claim of having air conditioning, it’s completely non-existent. They use a central system that is equal to nothing. They had to give me a small fan. This is the only hotel in my entire trip that lacked air conditioning, and it was even worse because there was no bottle water in the room or coffee as a gift after getting used to receive this in all hotels, with less stars. To make matters worse, some of the staff were incredibly rude. The lady who checked me in was unpleasant, and the women who served breakfast were equally rude. I would advise anyone considering staying here to look for other hotels that offer all the amenities. "

"I booked the Knot for my brother and my mom on their trip to Japan. Their trip was broken into three parts - I booked the Knot for their initial stay and at the end of their Japan tour. On the initial stay - they had rave reviews. The food, stay, etc. exceeded their expectations. However, the bathroom in the room has a step and this was at times challenging for my mom who has mobility issues. Other than that, they loved their stay. The issue was their last leg of the trip. When they returned to the hotel they had a new room. My mom described this room as a makeshift closet - dusty, dirty, small and noisy. It is interesting because I paid a greater amount for this night as it landed on a weekend but it made their overall experience terrible and they left feeling they would never go back again. It is really unfortunate because I think it depends on what room you get and clearly that’s a Wild card. "

"Clean rooms with amazing views if you can get high floor. Would definitely recommend asking for room facing away from shinjuku train station as the noise is quite loud, even on high floor (stayed on 28). Soak-in tub and beds are great!"

"The beds and the pillow are uncomfortable but everything else is top tier "

"Did not use laundry service, good shops locations. Bathroom not senior friendly, needs walkin showers"

"Property caters to more solo travellers not what I was expecting "

"Very easy to find. Comfortable"